Contact Us

Have a question or need help? We'd love to hear from you.

Send Us a Message

Contact Information

Email
support@idpetz.co.uk

Support Hours
Monday - Friday
9:00 AM - 5:00 PM

Website
https://www.idpetz.co.uk

We're Here to Help

Whether you have questions about your QR tag, your pet profile, or your account, our team is happy to assist.

Frequently Asked Questions

Simply create an account, add your pet, and link your QR tag to your pet's profile from your dashboard.

No. Anyone can scan your QR tag using their smartphone camera. No app is required.

Yes. You can update your contact details and your pet's information at any time through your dashboard.